Dialog Box

Terms and Conditions

Wellbeing & Safety

All entrants are required to complete the entry form and pay the entry fee.

Children under 18 must be accompanied by an adult for the duration of the event.

It is your responsibility to be fit and healthy to participate in the event. First aid will be available at the event. Should you require ambulance transport to hospital it will be at your own expense.

Participants accept they are responsible for their personal belongings during the event. Valuable items should not be left without supervision, as no liability will be accepted for loss or damage of personal belongings.

Participants are not covered by Kidney Health Australia for injuries or damage if an accident occurs.

Dogs must be kept on lead the whole time.

Refunds

Your entry fees are not refundable if you change your mind or are no longer able to participate in the event. Nor will fees be refunded if you are denied access or removed from the event for any reason.  Your entry is also not transferable to another person or to a future event.

Merchandise

If you wish to exchange an item for a different size (or another item), please contact the KHA Events team and provide your full name, contact details, purchased item and size and preferred replacement item and size, so we can assist you as quickly as possible.  Replacement items are subject to availability and can be reserved via email/phone and picked up from the merchandise marquee at the site on event day.

Returned items must be in the condition which they were purchased, unused with original tags attached and in the original packaging.

Cancellation of Events

There are times when circumstances such as extreme weather conditions require us to cancel an event.  We are not liable to the participant for any loss or damage in the event of poor weather before or during the event.

Photography

Photographers and videographers are present at the Big Red Kidney Walk, taking photographs and video which will be used to promote the event and future fundraising activities.

Please speak with us at the event if you believe your photo has been taken and you do not give permission for future use.

Privacy and Online Security

Kidney Health Australia staff and volunteers understand and respect your right to privacy and will ensure that we uphold your rights and provide you with information on how we do this.

For further information on privacy, and how Kidney Health Australia protects your rights and manages personal, sensitive and health information, please follow this link:

All financial information pertaining to customers of Kidney Health Australia is stored securely in line with the Payment Card Industry Data Security Standards (PCI DSS), with no complete bank details retained.

In some situations we use the assistance of professional financial gateway specialists to assist with financial transactions.

In these situations we also use the assistance of expert fundraising digital platforms (in line with PCI DSS) which also retain limited information in order to recognise you as a customer:

All information is retained securely for the period of time determined by law and disposed of in a secure manner.

Acknowledgement and Waiver

  1. You acknowledge that involvement in the event is a potentially dangerous activity and that you participate at your own risk.
  2. You release Kidney Health Australia and its agents from all claims for injury, loss or damage of whatever kind you may suffer in relation to the event.
  3. By entering the event you consent to receiving and reading the information about the event.  Event communication will primarily be via email.  Updated information will be posted on the event website and through social media from time to time.
  4. By entering the event Kidney Health Australia commits to keep you informed about future opportunities to help people with kidney disease. Occasionally we allow like-minded organisations to contact our supporters with fundraising materials. In return, they help us reach more generous Australians to support our cause.

If you would like to change your communication preferences please contact us via email or phone.

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